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Changing my trading platform password

A simple guide for resetting your trading account password.

The Amega Geek avatar
Written by The Amega Geek
Updated over a month ago

Passwords are a tricky thing. They tend to slip through our minds, even if we are sure we made them as memorable as possible.

So what happens if you're trying to log in to your trading account, but that pesky password just won't work?

Here's how you can reset it:

  1. Visit our website and sign in to your account.

  2. On your Client area, click on One Account at the bottom.

  3. Click on the 3 vertical dots in the top right corner.

  4. Select Change trading platform password from the menu that appears on the bottom of the page.

  5. Click on Send PIN to my email.

  6. Check your email for the security pin, and enter it in the next page along with your new password.

  7. Click on Change Password

Now your new password is ready to go!

💡Tip

Make sure your new password is at least 8 characters long and includes at least:

  • One upper case Latin character

  • One lower case Latin Character

  • One digit

  • One special character

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